Frequently Asked Questions (FAQ)

Our Frequently Asked Questions section is designed to help you find quick answers to the most common queries. Here, we have collected all the important information that customers usually look for. feel free to reach out to our support team anytime. We’re always here to help!


1. What is AIXE?

AIXE is a profit-intelligence tool that turns your sales, production and margin data into clear decisions. It shows where you really make money, which products or segments to scale or kill, and which profit routes are most attractive.

2. How does AIXE work?

You upload a structured data file (for example a CSV or Excel export from your ERP/CRM) with your transactions or product data. AIXE processes the file, calculates revenue, profit and margin, and then shows dashboards with top product segments and suggested profit routes.

3. What data do I need to upload?

At minimum you need:
● Product or SKU
● Quantity / volume
● Revenue or selling price
● Cost of goods or cost price
Optionally you can add customer, segment, region and other fields for deeper analysis.

4. Which file formats are supported?

For this version, AIXE supports CSV and Excel (.xlsx) files exported from your existing systems.

5. How fast do I get results after uploading data?

After you upload a valid file, AIXE processes it within a few minutes and shows the results in the dashboard: revenue, profit, profit margin, top product segments and a suggested “most profitable route”.

6. Is my data secure?

Your data is stored in a secure database with restricted admin access only. Uploaded files and results are used solely to generate your reports and are not shared with third parties.

7. Who is AIXE for?

AIXE is designed for small and mid-size brands and manufacturers that want to understand real profitability per product, segment or route, instead of just looking at top-line revenue.

8. Can I try AIXE with sample data first?

Yes. You can click “Analyze Sample Data” on the homepage to upload a demo file and see how the dashboard works before using your own data.

9. How is AIXE priced?

AIXE is offered as a subscription with three tiers (Starter, Growth and Enterprise). Each plan includes different limits for data sources, rows per upload and feature depth. All plans start with profit analysis as the core feature.

10. Can I cancel or change my plan later?

Yes. You can upgrade or downgrade between plans as your needs change. Cancellation simply stops the next billing cycle.

Still have Questions?

If you still have any doubts or need more information, we’re always here to help. Just reach out to us, and we’ll be happy to provide clear and quick answers to all your questions.